Turizm İçin 1ngilizce 1

A customer wants to learn the rules about clothes in a restaurant, so he asks:

Guest: Good evening. Host: Do you have a reservation for this evening? Guest: We do. My name is Wallace. Party of five. Host: I’m sorry Mr. Wallace, but I don’t seem to have your name on the list of reservations for tonight. Guest: That’s impossible. I called yesterday and made a reservation. Host: I am terribly sorry, but it is Saturday evening and we are very full. If you don’t have a reservation, it is very difficult to accommodate you. Guest: Look. I called here yesterday and the person I spoke with said that we had to have a reservation for tonight. So, I gave him my name and told him we would be here at nine o’clock. Host: I understand, sir. It’s just that we are extremely busy tonight. Do you know who spoke with? Guest: I have no idea. I only know that I spoke to someone, and they took my reservation. May I speak to the manager, then? Host: Sir, I am the manager. Guest: Good. Then, as the manager, I hope you can realize the mistake that one of your staff made, and find us a table for five. Host: Ok. I’m very sorry about the inconvenience. Let me speak with the head waiter and have him arrange a table for four. Please wait for about ten minutes while we set up a table for you. Guest: Thank you. Which sentence is true?

Which one is not an example for responding a guest’s question or complaint?

Which of the following bed types is the largest in size?

Which one of the following words is not used for bed classification?

What time _______ lunch _______ at your restaurant? Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

At a bar, a waiter gets the orders of customers. Waiter: What would you like sir, madam? Customer: May I have house Bloody Mary? Waiter: Would you like it “on the rocks”, or blended? Customer: On the rocks please. What does the waiter and the customer mean by “on the rocks”?

Which one might be said by a customer when paying the bill ? (Hangisi hesap ödenirken müşteri tarafından söylenebilir?)

Who comes to the Bistro in the afternoon which is called happy hour?

If you cook meat or vegetables in an oven, you ____________ them.

Which is NOT an appropriate response to the following complaint at a restaurant? Hangisi bir restoranda aşağıdaki şikayete verilecek uygun bir cevap değildir? Complaint: “Excuse me, I didn’t want tomato soup but ordered chicken soup.”

A Walk-in guest and a hotel receptionist have a dialog at the front desk. Read the dialog and complete the diolog with the best option. Receptionist: Good morning, how can I help you? Walk-in guest: I have no reservation but I want to stay in your hotel for a night. Receptionist: I'm sorry sir, ................................................................ . Walk-in guest: I didn't know that, thanks. Receptionist: You're welcome.

Receptionist : Good morning. Thanks for calling our hotel. How can I help you? Guest : I would like to book a room. Receptionist : Sure. How many days are you going to stay, sir? Guest : 4 days.Do the rooms have wireless internet? Receptionist : Certainly.__________. So, should you need a computer, we will be able to provide one. Guest :That’s great. Thank you. Which sentence best completes the dialogue? ? Diyaloğu en iyi tamamlayan cümle hangisidir?

At the front desk, a walk-in guest and a receptionist have a dialog. Read the dialog and find the best choice that completes the blank. Walk-in Guest: Hi, I want to stay for a night, do you have an available room for me? Receptionist: Sorry sir, unfortunately our hotel is full, ...................................

Which one is an Italian restaurant? Hangisi bir İtalyan restoranıdır?

At the arrival to the hotel, a guest asks some questions to the receptionist. Read the dialogue and answer the question. Guest : What about dinner? What are the hours? Receptionist: We start serving at six, and the kitchen is usually open until ten, or when the last guest orders. Guest : Do I need to make a reservation? Receptionist: Our guests get priority seating. But, because our restaurant is small, we do ask that you let us know in advance when you might be coming. What does priority seating mean in a hotel restaurant?

If a drink is "with a twist", it is served............

Answer the question. When a customer would like to drink Turkish coffee, as a server, what would you ask him?

A ________ usually means two or more rooms. There’s a bedroom and a living or sitting room. Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?

Bartender: What are you having, sir ? Customer: What would you suggest? Bartender: We have excellent German beer. Can I get you one? Customer Ok, I’ll have that. Bartender: ____________________ Customer: No, I’ll have just one bottle of beer. Which sentence completes the dialogue best? ? Diyaloğu en iyi tamamlayan cümle hangisidir?