Which of the following is NOT asking for directions?
Doğru Cevap!
Yanlış Cevap!
Doğru Cevap: A) Can you recommend some nice local shops?
Which one of the following acts is not regarded as a role of the front desk staff in case of an emergency?
Doğru Cevap: E) Informing the guests by shouting
Yunus Emre and Nasreddin Hodja are famous personalities. What do they have in common? Yunus Emre ve Nasreddin Hoca ünlü kişiliklerdir. Ortak yönleri nedir?
Doğru Cevap: E) They were both philosophers.
Which of the following is an appropriate response to a complaint about a filthy pool?
Doğru Cevap: E) I can guarantee you that we have a strict cleaning schedule.
Which of the following is an appropriate reply in case of the following emergency? Aşağıda verilen acil durumda seçeneklerden hangisi en uygun cevaptır? "A guest drops her valuable gold necklace down the elevator shaft.”
Doğru Cevap: D) Okay. I will get the manager now.
How many of the items below are standard amenities in a hotel? clean bed clean shower clean towels a television a telephon a hairdryer an iron
Doğru Cevap: A) 7
The staff in the front desk use a lot of phrases while communicating with guests during check-in. Which one of the following phrases is one of them?
Doğru Cevap: D) I hope you will enjoy your stay.
Which one of the following is true for preparing coffee latte?
Doğru Cevap: E) Coffee with steamed milk
Is there a place nearby where I can walk and take photos of plants and trees? Which of the following would be a good answer to this question? Aşağıdakilerden hangisi bu soruya uygun bir cevaptır?
Doğru Cevap: D) The botanic garden is definitely worth visiting if you are interested in nature.
Which of the following is not one of the duties of a recepcionist?
Doğru Cevap: C) Carrying the luggage of the guests
Which one of the following is one of the places to visit in Eskişehir?
Doğru Cevap: A) Odunpazarı
A: Can you show me the way to the cinema? B: Yes, go straight and take the second turn ____ the left. Which option completes the sentence meaningfully?
Doğru Cevap: A) on
Which of the words below means "quiet"?
Doğru Cevap: A) calm
The hotel ________ has a play room ________ a video room. Given that the above mentioned sentence has a positive meaning, fill in the blanks with the appropriate conjunctions.
Doğru Cevap: C) not only-but also
Which one of the following is a correct comparative/superlative adjective group?
Doğru Cevap: A) good/better/the best
What is the non-alcoholic drink Arnold Palmer made of? Arnold Palmer adlı alkolsüz içeceğin içeriği nedir?
Doğru Cevap: D) Iced tea and lemonade
After two days of no food and little water, the tourist……………outside the post office.
Doğru Cevap: D) fainted
A ________ usually means two or more rooms. There’s a bedroom and a living or sitting room. Which of the following completes the sentence above?
Doğru Cevap: B) Suite
What does the star-scale mean (from one star to five stars) for the hotels?
Doğru Cevap: C) The quality of facilities and amenities
Complete the dialogue between a guest and a concierge appropriately. G: Do you have any recommendations for sightseeing? C: .............................................................
Doğru Cevap: B) Absolutely. There are lots of places worth seeing