What is the superlative form of “good”?
Doğru Cevap!
Yanlış Cevap!
Doğru Cevap: A) The best
Which of the following means a guest who comes to the hotel without reservation?
Doğru Cevap: D) Walk in
At the front desk, a guest asks about the method of payments accepted by the hotel. Read the dialog and and choose the best option. Reseptionist: Hello sir and madam, may I help you? Guest: We want to ask something about payment method. If we pay the price in cash, ................................................................ ? Unfortunately no, whether you pay in cash or with credit card, the price is fixed.
Doğru Cevap: C) will there be any discount?
Which of the following is a complaint in a restaurant?
Doğru Cevap: A) The table is too close to the toilets.
Which one is coffee with whiskey and cream and sometimes sugar is added?
Doğru Cevap: E) Irish coffee
Choose the appropriate question a waiter might say when ordering at a Restaurant . (Bir restoranda sipariş verilirken garsonun söyleyebileceği uygun seçeneği işaretleyiniz.)
Doğru Cevap: B) Would you care for something to drink?
“Mezgit is the ………… restaurant I know. I like it very much.” Which option completes the sentences in the right way?
Doğru Cevap: E) best
Which of the following means a guest who comes to a hotel without reservation?
Which of the following can be said to a guest whilw she/he is checking out?
Doğru Cevap: A) Did you enjoy your stay?
A customer orders coffee with sugar, but when you bring it, he says he ordered it with no sugar. Which one is the best to answer his complaint? Complete the dialogue. Customer: This coffee is sweet. I did not ask for it. I wanted it without sugar. Server: _______.
Doğru Cevap: B) Then I apologize. I must have misunderstood it. Let me re-make it.
What can a waiter say when the customers have finished eating their food?
Doğru Cevap: E) How was your meal?
Which one of the following is “ asking for permission” ?
Doğru Cevap: A) May I use your telephone?
Which theme restaurant below may be preferred by a person who is interested in historical buildings, events or characters?
Doğru Cevap: B) Medieval times
Choose the correct answer to create a meaningful dialogue in type-3 conditional. A: What if I hadn’t reserved a room? B: __________________________.
Doğru Cevap: A) We could not have found a room for you.
(1) Waiter: Here is the menu, sir. (2) Bill: Nice to meet you. (3) Waiter: Good evening, my name is Ali and I’ll be your server. (4) Bill: Can I see the menu? What is the best order of the sentences above to create a meaningful dialogue?
Doğru Cevap: D) 3-2-4-1
Which rooms are called adjoining rooms in a hotel?
Doğru Cevap: A) Rooms with a connecting door between
Which one of the following factors is not one of the reasons behind Mezgit Restaurant’s popularity?
Doğru Cevap: B) Good prices
Which of the following can be said while responding a guest's complaint?
Doğru Cevap: B) I’ll correct the situation immediately, sir.
Aşağıdaki cümleyi tamamlayınız. “If I pay my room with cash, ……………..........”
Doğru Cevap: B) I will get %15 discount.
A customer is complaining because there really is a fly in his soup. What do you say?
Doğru Cevap: A) I am very sorry. I’ll bring another one right away.