Final Sınavı - Turizm İçin 1ngilizce 1

Soru 1:

Which group is looking for places to eat, drink, and relax?

A) Mixture of high and low energy B) High energy C) Active D) Sedentary E) None of the above

Soru 2:

Which of the following do American Automobile Association use for hotel rating?

A) 4 stars B) 5 stars C) 3 stars D) 5 diamonds E) 3 diamonds

Soru 3:

What can a guest say to get help from a staff?

A) Excuse me, where is the elevator? B) We are in room two thirty two. C) I was supposed to meet some friends here for dinner. D) Thank you very much. E) I need your help.

Soru 4:

Which one of the following is an example from front desk for type 1 conditional?

A) If you make a five-night reservation, you will have a discount. B) If it were the off-season, we would charge fifty percent of the reservation. C) If the room were less expensive, we could stay longer. D) We would have stayed on the ground floor if it had not gotten an elevator. E) We would not have dined at the hotel restaurant, if we had not been hungry.

Soru 5:

Which of the following is a non-alcoholic drink?

A) Cosmopolitan B) Screwdriver C) Tom Collins D) Cinderella E) Black Russian

Soru 6:

How many of the items below are among facilities in a hotel? Bar/lounge Multi-lingual Staff Boardroom Boutique/Gift Shop Private Dining Room Business Center Sauna Club/Concierge Level

A) 8 B) 7 C) 6 D) 5 E) 4

Soru 7:

Which of the following should be done in case of a thunderstorm or hurricane? Fırtına ve kasırga acil durumlarında aşağıdakilerden hangisi yapılmalıdır?

A) Tell the guests to stay close to the windows. B) Leave all the objects like chairs and tables outside. C) Panic your guests until the storm or hurricane goes away. D) Keep the guests close to the center of the building. E) If you have a shelter, keep your guests away from it.

Soru 8:

Which one is a famous tale told by 'Nasreddin Hodja' from Eskişehir?

A) The Hungry Coat B) Hansel and Gretel C) Rapunzel D) Beauty and the Beast E) the Little Mermaid

Soru 9:

Answer the question. In the hotel terminology, there are special names for the hotel staff. Who is the person that helps guests staying in the hotel and helps them with their problems or give them information about all the facilities of a hotel?

A) concierge B) hotelier C) doorman D) bellboy E) housekeeper

Soru 10:

Which one of the following is an “obligation” ?

A) You must be tired. B) You don’t have to drive on the left side. C) Can you help me? D) She might be the new manager. E) You should check out at 11:00 o’clock.

Soru 11:

Which of the following summarises the standard features of a hotel room?

A) Television, coffee maker,free wifi B) A clean bed, closet, toiletries C) A sitting area, television, writing desk D) Mini bar, comfortable chairs, shower E) Telephone, hair dryer, swimming pool

Soru 12:

Complete the sentence with the correct option. In an emergency, the first thing you should do is to stay ........

A) warm B) calm C) tired D) panic E) afraid

Soru 13:

When a receptionist says "we do not have any queens avaliable", what does she/he mean by the word "queen"?

A) Services offered in the hotel B) A pool built inside the hotel C) A room with one bed D) A very important quest E) A room with a queen size bed

Soru 14:

You are in front of the cinema. Here are your directions. Where are you going? "Go along the King's Road untill you see the Broad St. Turn right into Broad St. and take the first right. Walk till the end of the street, it is on your left."

A) Book Shop B) Museum C) Bus station D) Library E) Post office

Soru 15:

Which one of the following is the correct number to call in a fire emergency?

A) 110 B) 155 C) 182 D) 156 E) 183

Soru 16:

A guest complains that his air conditioning is not working properly. Which of the following statement could be a response to this complaint?

A) From which room are you calling sir? Ok. I will have the technical staff sent to your room right away. B) I will have the housekeeping bring you more shampoos and soap. Which room are you in? C) We have a fitness centre with sauna and thermal pool. There is also skin care and massage therapy with extra charge. D) I’m sorry sir but there are fees for Internet service and print outs in our business centre. E) There is a blackout in the town that’s why the elevators are not working. Unfortunately we don’t have a generator; I will share your concerns with the management.

Soru 17:

Which one of the following refers to the tea when its leaves are picked just as they are starting with silky hair on their leaves?

A) Green tea B) White tea C) Black tea D) Flavored tea E) Herbal tea

Soru 18:

Which of the following question is asking for a different facility?

A) Is there an indoor swimming pool? B) Do you have any water sports activities? C) Do you have instructors for cliff climbing? D) How late is the swimming pool open in the evening? E) Is there live entertainment tonight?

Soru 19:

________ we had no Concierge, we still had asatisfactory room service.Which one of the following completes the dialogue above?Aşağıdakilerden hangisi yukarıdaki konuşmayı doğru şekilde tamamlar?

A) Although B) Because C) But D) Since E) Whereas

Soru 20:

Waitress: Are you ready to order now? Customer: Yes, please. I would like a cheese sandwich. Waitress: _____________ ? Customer: Yes, please. Waitress: _____________ ? Customer: A cup of coffee, please. Waitress: _____________ ? Customer: Just black is fine. Waiter: I'll be right back. Choose the option that best completes the dialogue.

A) Would you like lettuce and tomatoes? / What would you like to drink? / With or without ice? B) What would you like to drink? / Anything to eat? / Espresso or Americano? C) Would you like potato chips with that? / Anything to drink? / Cream and sugar? D) Would you like another? / What would you like to drink? / Would you like it double? E) What is your pleasure? / What are you having? / Would you like to start a tab?